Billing under construction
New Pro sign-ups are paused while the store is being wired up. If you already have Pro, managing or cancelling it still works exactly as described below.
Manage or cancel Pro
Billing, cancellation, and invoices
1. Cancel Pro from inside Gauntlyt
Sign in, open Coins & Pro from the arcade menu, and press "Manage billing, cancel, or get invoices". That opens your billing portal, hosted by Paddle, in a new tab.
In the portal, choose your Gauntlyt Pro subscription and select Cancel. Nothing else is required, and you do not need to email us first.
2. What happens when you cancel
Pro stays active until the end of the period you already paid for, then your account drops back to the free tier: 2 runs a day, your full six-dimension verdict, and every quest you have already finished.
Coins are separate from Pro. Any coins on your balance stay yours after cancelling and never expire.
3. Change your card or billing details
The same billing portal is where you update your payment method, billing address, and the email your receipts go to. Changes apply to your next renewal.
4. Invoices and receipts
Every charge is emailed to you by Paddle at the time of payment. Past invoices can be viewed and downloaded from the billing portal, or from paddle.net using the email address you checked out with.
5. If you cannot reach the portal
If you have lost access to your account, go to paddle.net and enter the email you used at checkout to manage or cancel the subscription directly.
You can also email gauntlyt@gmail.com and we will cancel it for you. Include the email address on the order so we can find it.
6. Who processes payments
Seller: Gauntlyt. Operated from the United States. Contact: gauntlyt@gmail.com. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Looking for a refund instead? Read the refund policy.